Warranty Information

One Year Limited Warranty.

Earthsafe Chemical Alternatives will repair or replace, without charge, any defects due to faulty materials or workmanship for one year from the date of purchase. This warranty does not cover part failure due to normal wear or tool abuse.

This warranty does not apply to damage caused where repairs have been made or attempted by others. This warranty gives you specific legal rights and you may have other rights, which vary in certain states or provinces.

Please submit your claim for approval by filling out the form fields. "*" indicates a required field. 

You will need your serial number and date code to complete your claim.

The Handheld serial number is located in the battery compartment wall on the barcode sticker. The Handheld date code is located in the battery compartment on the middle bottom section of the label.

The Backpack serial number is located on the inside of the battery compartment door on the main base. The date code for the Backpack is located on the spray handle label.

If you have any follow-up questions about your claim, please email via  warrantyteam@earthsafeca.com and/or call a representative via our Main Phone: (866) 666-2305 option 3.